Welcome to Lyfboat.com a website for finding and comparing health care providers (Hospitals, Doctors, Clinics and Medical tourism facilitators) around
the world and to connect users and providers of healthcare, wellness, aesthetic, holistic and similar services, and other services provided by parties listed on the
practitioners, hospitals, clinics and facilitators) are referred to as "Providers"). It gives you the opportunity to search for, compare and contact medical providers
across the globe.
The Agreement is published in compliance of, and is governed by the provisions of Indian law, including but not limited to:
- The Indian Contract Act, 1872, and
- The (Indian) Information Technology Act, 2000
2. Important Notice
Lyfboat.com is not involved in the provision of any healthcare diagnosis or treatment. Any information provided on the Website is intended as a guide only and should
not be construed as a substitute for professional medical advice. The website is a service that displays information on Providers that has been gathered from the Healthcare
Provider(s) directly or the internet which disseminate information to public and Registered Users. We do not screen or validate any content provided the Providers, nor do
we endorse any particular Hospital/Doctor/ or Provider. If you decide to engage a practitioner or Provider to provide Services to you, you do so at your own risk. In this
regard you should note that certain Providers listed on this Website are located in jurisdictions where insurance is not available or mandatory in respect of the medical
services they offer. We would recommend that you undertake your own research into any Provider listed on the Website and that you should consult with your doctor or primary
healthcare provider before engaging any Provider from this Website. You should be aware that the results of any search you perform on the Website for Providers should not be
construed as endorsement by Lyfboat.com of any particular Provider or constituting any comparative ranking of any Providers.
3. Services We Do Not Provide
Lyfboat.com does not endorse, recommend, or approve any Providers listed on the Website, aside from our due diligence and efforts to list only qualified, and accredited
institutes. We are not medical professionals nor do we hold ourselves out to be medical professionals and will not discuss or advise on any issues relating to medical
treatment with Clients (defined below) or Providers.
As we cannot control the information provided by Providers or information sourced by Lyfboat.com from the Internet that is made available through this Website, Lyfboat.com
does not guarantee or endorse the authenticity, quality, safety or legality of any Provider or the services provided or purported to be provided by any Provider, the accuracy
of any listings or any Provider data we may provide to you, or the ability of any Providers to complete a transaction.
4. Services We Do Provide
Lyfboat.com is a website for individuals seeking to access medical services ("Clients," "Your" or "You") and Providers situated around the world who provide related Services.
Lyfboat.com facilitates introductions between Clients and Providers through the Website www.Lyfboat.com. Lyfboat.com is not a provider of Services, and has no responsibility
for managing treatment and/or delivering the Services. You agree that if you use the information available through the Website, your contract for delivery of the Services
is solely with the relevant Provider on whose behalf we have provided information, and not Lyfboat.com or Lyfboat Technologies Pvt Ltd, which is acting as an intermediary
only in the provision of information and as an enablement platform.
Lyfboat.com gathers information from various worldwide Providers about their facilities and services as well as from a large number of publicly available websites.
You can access this information via our Website. This information should assist you in making a decision on choosing your preferred Provider by conducting your own
research into such Providers. If you choose a Provider to provide medical Services, then we will facilitate contact between you and the Provider, by providing your
information to the Provider (the "Website Service") or providing you with the contact information of the Provider or enabling you to make direct inquiries with
will be applicable to your use of the Website and other provisions will not be relevant.
5. Content Policy
Lyfboat.com acts as a passive conduit for the online distribution and publication of information submitted through the Website, and has no obligation to screen
content or information in advance and is not responsible for screening or monitoring material posted by you or Providers. You are solely responsible for the
content and information you provide to us to be published on the Website through our data entry forms or otherwise. We reserve the right to edit or remove your
account, profile, or content if we believe it is untrue or that it may create liability for us.
6. Age and Responsibility
You should note that the Website Service is only available to, and may only be used by individuals who are legally entitled to form such contracts under law in
the jurisdiction in which they reside. If you are under the age of eighteen, you should not access and or use this Website or the Website Services, you warrant
that you are over the age of eighteen.
7. Data Protection
submitted by you onto the Website and transferred by Lyfboat.com to the Providers, the processing of which is necessary to conclude the contract between you
and the Provider. You recognize and acknowledge that in order to facilitate the provision of Services to you, we will need to provide certain details of your
personal information, including any medical information you provide us with, Providers whom you wish to arrange a consultation with. You explicitly consent to
the transfer and disclosure of your personal information to such Providers even where Providers are based in countries where protections for personal data are
not as strong as your home country. We may also use your contact details, including your phone number and email address, to contact you from time to time to
update you as to progress in relation to your consultation with a Provider and other matters concerning the Website Services. You consent to us contacting
you in this regard.
Lyfboat.com endeavors to protect your privacy and the privacy of others who access the Website and use its facilities. For full details of the manner in which
Lyfboat.com operates servers outside of the European Union therefore if applicable to your geographical region, you hereby agree to the transfer of personal
data outside the European Union. By using this website, you agree to Lyfboat.com holding and processing, both electronically and manually, personal data about
you (including sensitive personal data as defined in the Indian Data Protection Acts for the operation, management, security and administration of Lyfboat.com
and complying with applicable laws, regulations and procedures, including transfer of personal data outside the European Union.
Communication between you and a Provider via email may be sent through Lyfboat.com. The content of these emails may be retained by Lyfboat.com in order to
assist clients and providers in tracking their communication.
By signing up to become a Registered User you agree that we may send you advertisements and/or promotional material by email, including information about new
services being initiated. If you do not wish us to contact you for marketing purposes, you may notify us by following the "unsubscribe" links on email
communications issued by us and/or contacting us directly at +91 4601 1641.
8. Provision of Information
If you wish to arrange a consultation with the Provider(s), then you will be asked to provide certain information including details such as your contact details
(phone number and email address), age and gender and some medical information to allow us to present your data to Providers who may be interested in providing
Services to you. You warrant and undertake that the information provided by you is up-to-date, accurate in all material respects, not the confidential property
of others or in violation of any third party's rights, and is sufficient for us to facilitate the Website Services. Although Lyfboat.com endeavors at all times
to respect your privacy, you should not provide any information that may cause you personal damage if made public.
Information sent over the Internet cannot be guaranteed to be completely secure as it is subject to possible interception, loss or alteration. You understand
and agree to assume the security risk for any information you provide using the Website. We are not responsible for any information sent over the Internet
and will not be liable to you or anyone else for any damages or other loss incurred in connection with any information sent by you to us or to a Provider, or
any information sent by us, a Provider or any third party to you over the internet.
9. Suspension / Termination
Lyfboat.com may at any time, without notice to you, suspend or terminate your access to this Website, or any service forming part of this Website, wholly or
or if Lyfboat.com cannot verify or authenticate any information submitted to the Website. Lyfboat.com is not liable to you or any third party for any
suspension or termination of access to this Website.
10. Use of Website
(a) Any commercial purpose including but not limited to creating, checking, confirming, updating or amending your own or someone else's databases, records, directories,
customer lists, mailing or prospecting lists;
(c) Copying, modifying, transmitting, displaying, distributing, performing, reproducing, licensing, publishing, creating derivative works from, transferring or selling
any information, software, products and services contained on or forming part of this Website, or otherwise using such content of the Website for resale,
redistribution or for any other commercial use whatsoever including but not limited to any other website, surveys, contests or pyramid schemes.
(d) Accessing or using the Website in and from jurisdictions which restricts or prohibits same by local law;
(e) Accessing or using the Website in any manner which could damage, disable, overload, flood, mail bomb, crash or impair the Website or interfere with any other
party's use and/or enjoyment of the Website;
(f) Posting or transmitting, whether on a bulletin board, forum or otherwise, to or from the Website any unlawful, harassing, threatening, libelous, defamatory,
tortious, obscene, hateful, scandalous, inflammatory, pornographic or profane material, or any other material that could give rise to any civil or criminal liability
(g) Transmitting material which may cause harm to Lyfboat.com’s or any other party's computer systems, including but not limited to any material which contains viruses,
Trojan horses, worms, spyware, adware, time bombs, cancelbots or other computer programming routines or engines that are intended to damage, destroy or otherwise
impair a computer's functionality or the operation of the Website;
(h) Harassing, harming or abusing another person, or contacting, advertising, soliciting, selling to any other person without their prior written consent or transmitting
or relaying spam, junk email or chain letters;
(i) Accessing data or materials not intended for your use; logging into a server or account which you are not authorized to access; attempting to probe, scan or test the
vulnerability of a system or network or to breach security or authentication measures without proper authorization; or impersonating any person or entity, or falsely
stating or otherwise misrepresenting their identity or affiliation in any way;
(j) Attempting to gain unauthorized access to the Website, or any computer systems or networks connected to any Lyfboat.com website, through hacking, password miming or
any other means; or
(k) Harvesting or otherwise collecting by any means any programme material or information (including without limitation email address or details of other users) from the
Website or monitoring, mirroring or copying any content of the Website without the prior written consent of Lyfboat.com.
The pages contained in this Website may contain technical inaccuracies and typographical errors. The information on this Website may be updated from time to time but we
do not accept any responsibility for keeping the information in these pages up-to-date, nor any liability for any failure to do so.
of your postings and content from this Website, closing your account and/or restricting your ability to access this Website and use the Website Services.
11. Copyright Notice and Limited License
The information, content, graphics, text, sounds, images, buttons, trademarks, service marks, get-up, business names, domain names, rights in good will, know-how, designs
and rights in designs, trade names and logos (whether registered or unregistered) (the "Materials") contained in this Website are protected by copyright, trade mark,
database right, sui generis right and other intellectual property laws and are also protected under national laws and international treaties. Lyfboat.com and/or its
licensors (as the case may be) retain all right, title, interest in and intellectual property rights to the Materials. Use of third party trademarks is for description
and identification purposes only. Such trademarks are the registered trademarks of their registered owners. Lyfboat.com asserts absolutely no ownership or other rights
with respect to such third party trademarks.
Any other use of the Materials on this Website, including any form of copying or reproduction, modification, distribution, uploading, re-publication, extraction, re-utilization,
incorporation or integration with other Materials or works or re-delivery using framing technology, without the prior permission of Lyfboat.com is strictly prohibited and is a
otherwise, any license or right under any copyright, patent, trade mark, database right, sui generis right or other intellectual property or proprietary interest of Lyfboat.com,
its licensors or any third party.
You agree to grant Lyfboat.com a non-exclusive, royalty free, world-wide, transferable perpetual license, with the right to sub-license, reproduce, distribute, transmit,
create derivative works of, publicly display and publicly perform any Materials and other information, including without limitation ideas contained therein for new or
improved services, when you submit to the Website either during the registration process or otherwise, including any information or materials you post to a bulletin board
or evaluation forum on the website.
This clause limits Lyfboat.com's legal liability to you for your access to and use of the Website. You should read this clause carefully. You acknowledge that you have agreed
The website is available to all users "as is" and, to the greatest extent permitted by applicable law, the website is made available without any representations or warranties
of any kind, either express or implied. Lyfboat.com makes no representations, warranties or undertakings about the services or materials available on the website, including
without limitation, their merchantability, quality or fitness for a particular purpose. All information provided on the website is intended as a guide only and should not be
construed as a substitute for professional medical advice and Lyfboat.com makes no representations, warranties or undertakings as to the accuracy of any information provided
on this website. Lyfboat.com makes no representations, warranties or undertakings that the website, or the server that makes it available, will be free from defects, including,
but not limited to viruses or other harmful elements. To the maximum extent permitted by applicable law, Lyfboat.com accepts no liability for any infection by computer
virus, bug, tampering, unauthorized access, intervention, alteration or use, fraud, theft, technical failure, error, omission, interruption, deletion, defect, delay, or
any event or occurrence beyond the control of Lyfboat.com, which corrupts or affects the administration, security, fairness and the integrity or proper conduct of any
aspect of the Website. All use by you of the Website is at your own risk. You assume complete responsibility for, and all risk of loss resulting from, your downloading or
using of, or referring to or relying on the facilities, services, materials or products provided on the Website, or any other information obtained from your use of the
Website. You agree that, to the maximum extent permitted by applicable law, Lyfboat.com and providers of communications and network services to Lyfboat.com will not be
liable for damages arising out of your use or your inability to use the Website, and you hereby waive any and all claims with respect thereto, whether based on contract,
tort or other grounds. No advice or information, whether oral or written, obtained by you from Lyfboat.com shall be deemed to alter this disclaimer of warranty, or to
create any warranty.
To the fullest extent permitted by applicable law, Lyfboat.com assumes no responsibility nor do we grant any warranties, express or implied relating to the operation,
safety, condition or service of any Provider or any healthcare professional or any doctor or any other person associated with the Provider that is used by, for or on
behalf of, you. Lyfboat.com is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any Provider or any doctor or any
other persons associated with such Provider or for losses, damages or expenses resulting therefrom.
13. Limitation of Liability
To the fullest extent permitted by applicable law, neither Lyfboat.com nor any of its officers, directors, employees, affiliates or other representatives will be liable
for loss or damages arising out of or in connection with your use of any facilities, services and the website services offered or transactions entered into through or
from this Website, including, for the avoidance of doubt, your transactions with Providers or medical services facilitated through this Website, including, but not limited
to, direct, indirect or consequential losses or damages, loss of data, loss of income, profit or opportunity, loss of, or damage to, property and claims of third parties,
even if Lyfboat.com has been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable.
In no event shall Lyfboat.com nor any of its officers, directors, employees, affiliates or other representatives be liable for any damages whatsoever resulting from the
statements or conduct of any Provider or third party or the interruption, suspension or termination of the website services, whether such interruption, suspension or
termination was justified or not, negligent or intentional, inadvertent or advertent.
Without limiting the foregoing, under no circumstances shall Lyfboat.com nor any of its officers, directors, employees, affiliates or other representatives be held liable
for any delay or failure in performance of the website or the website services resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable
control, including, without limitation, internet failure, computer equipment failures, telecommunication failures, other equipment failures, electrical power failures,
strikes, lay-way disputes, riots, interactions, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, acts of god, war, governmental
actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.
Lyfboat.com does not exclude liability for death or personal injury, caused by its negligence or that of its employees or authorized representatives, or for fraud.
Lyfboat uses automated search tools to show the results of your search. Lyfboat does not decide or rank any service provider. The results are displayed randomly and
not in the order of their rank. The search results can vary and so does the rank in which a given service provider appears.
Lyfboat grants access to its providers and registered users “end user” rights to modify and update their profile. Lyfboat is entitled to take independent decisions in
deciding the approvals for publishing the content or not.
You agree to defend, indemnify and keep indemnified and hold Lyfboat.com and, as applicable, its officers, directors, employees, affiliates or other representatives,
harmless against any and all claims, proceedings, actions, costs, including legal costs, charges, expenses, damages, liabilities, losses and demands made by, or
liabilities to, any third party resulting from any activities conducted under your account, your use or misuse of this Website, including but not limited to posting
content on this Website, entering into transactions with Providers, contacting others as a result of their postings on this Website, infringing any third party's
15. Links to Third Party Websites
This Website contains links to third party websites. Your use of third party websites is subject to the terms and conditions of use contained within each of those websites.
Access to any other website through this Website is at your own risk. Lyfboat.com is not responsible for, nor liable for, the accuracy of any information, data, opinions,
or statements made on third party websites or the security of any link or communication with those websites. Lyfboat.com reserves the right to terminate a link to a third
party website at any time. The fact that Lyfboat.com provides a link to a third party website does not mean that Lyfboat.com endorses, authorizes or sponsors that website,
nor does it mean that Lyfboat.com is affiliated with the third party websites, owners or sponsors. Lyfboat.com provides these links merely as a convenience for those who
use this Website.
Although Lyfboat.com endeavors to ensure the Website is available at all times, there may be occasions when access to the Website may be interrupted, e.g. to allow maintenance,
upgrades and emergency repairs to take place, or due to failure of telecommunications links and equipment that are beyond our control. You agree that Lyfboat.com shall not be
liable to you for any loss incurred by you resulting from the modification, suspension or discontinuance of the Website.
You have sole responsibility for adequate protection and back-up of any content and data you submit to the Website and for undertaking reasonable and appropriate precautions
to scan for computer viruses or other destructive items.
Lyfboat.com may modify or terminate any services offered through this website from time to time, for any reason and without notice, and without liability to you, any
other client or any third party. Lyfboat.com reserves the right to change the content, presentation, performance, user facilities and/or availability of any part of
18. Jurisdiction and Governing Law
This Website is controlled and operated by Lyfboat.com from India. Lyfboat.com does not make any representation that the facilities, services, including the website
service, and/or materials offered through this Website are appropriate or suitable for use in countries other than India, or that they comply with any legal or
regulatory requirements in any other countries. In accessing this Website, you do so at your own risk and on your own initiative, and are responsible for compliance
with local laws, to the extent any local laws are applicable. If it is prohibited to make this Website, facilities, services, including the website service, and/or
materials offered through this Website or any part of them available in your country, or to you, whether by reason of nationality, residence or otherwise, this website,
the facilities, services and/or materials offered through this website or any part of them are not directed at you.
submit to the jurisdiction of such courts.
and enforceable accordingly. If, at any time, any provision is judged by any court of competent jurisdiction to be void or unenforceable the validity, legality
entire understanding and agreement between you and Lyfboat.com relating to use of this website, its facilities and/or services, including the website service,
and supersede any and all prior statements, understandings and agreements.
1. Privacy Statement
Lyfboat Technologies Pvt Ltd (“Lyfboat Technologies”, “Lyfboat”, “www.lyfboat.com”, “we” or “us”) respects and protects your rights to privacy in relation
IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD, RELATIAVE,FRIEND, ASSOCIATE) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT
i. Section 43A of the Information Technology Act, 2000;
ii. Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “ SPI Rules”); and
iii. Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
This section applies to all Users of Lyfboat.
- All the information provided to Lyfboat by a User, including sensitive personal information, is at will. You understand that Lyfboat may use certain
information of yours, which has been designated as ‘sensitive personal data or information’ under the SPI Rules,
(a) for providing you the Services,
(b) for commercial purposes or non- personally identifiable form for research, statistical analysis and business intelligence purposes, for
(c) for sale or transfer such research, statistical or intelligence data in non-personally identifiable form to third parties.
1.2 For Registered Users/Visitors/Consumers/Members/End users.
Certain functions of our website require you to register with our website (www.lyfboat.com) and become an account
holder / registered user (only for the use of services being provided through the website). This requires you to give us details of your name, address,
phone number, valid email address and certain other personal information. You may include other information to personalize your account, such as your
gender etc. You acknowledge and agree that information which is publicly available on your account (such as your user name, reviews and comments which you
post on our Website) may become publicly available and used by third parties, and we have no obligations to you for any information which you made publicly
We use any personal information you provide to identify you as a prospective patient, to process your request for medical services, and to deliver relevant
information about you to Providers (Hospitals, Doctors and Medical Tourism Facilitators) and to facilitate consultations with Providers. We may also use
your contact details, phone number and email address, to contact you from time to time to update you as to progress in relation to your consultation with a
Provider and other matters concerning the service we provide. You consent to us contacting you in this regard. We will not give or sell your personal
information to any third parties for marketing purposes without your consent.
End-Users’ personally identifiable information, which they choose to provide on the Website is used to help the End-Users describe/identify themselves.
Other information that does not personally identify the End-Users as an individual, is collected by Lyfboat from End-Users (such as, patterns of
utilization) and is exclusively owned by Lyfboat. Lyfboat may also use such information in an aggregated or non-personally identifiable form for research,
statistical analysis and business intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an
aggregated or non-personally identifiable form to third parties and affiliates.
In particular, Lyfboat reserves with it the right to use anonymized End-User demographics information and anonymized End-User health information for the
(a) Analyzing software usage patterns for improving product design and utility.
(b) Analyzing such information for research and development of new technologies.
(c) Using analysis of such information in other commercial product offerings of Lyfboat.
(d) Sharing analysis of such information with third parties for commercial use.
No individual at Lyfboat will have access to your login credentials. You are requested not to share your login credentials with anyone. Lyfboat has no
liability for unauthorized use of your account. If you suspect any malicious activity in your account, you are requested to get in contact with Lyfboat.
Notwithstanding the above, Lyfboat is not responsible for the confidentiality, security or distribution of your personal information by our partners and
third parties outside the scope of our agreement with such partners and third parties. Further, Lyfboat shall not be responsible for any breach of security
or for any actions of any third parties or events that are beyond the reasonable control of Lyfboat including, acts of government, computer hacking,
unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone
service of the User etc.
You also acknowledge and agree that in certain circumstances we may be obliged to disclose personal information that you have provided to us to third
parties, for example, in order to conform to any requirements of law or to comply with any legal process, as well as to protect and defend our rights.
1.3 For Registered Providers (Hospitals, Doctors, Medical Tourism Facilitators, Agents)
i. As part of the registration as well as the application creation and submission process that is available to Providers’ on Lyfboat, certain information,
including sensitive personal data or information is collected from the Providers.
statements set out herein prior to submitting any sensitive personal data or information to Lyfboat, failing which they are required to leave the Services,
including the Website immediately.
iii. Providers’ personally identifiable information, which they choose to provide to Lyfboat, is used to help the Providers describe and identify
themselves. This information as specifically available on www.lyfboat.com is exclusively owned by Lyfboat. Lyfboat
may use such information for commercial purposes and in an aggregated or non- personally identifiable form for research, statistical analysis and business
intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable
form to third parties and affiliates. Lyfboat also reserves the right to use information provided by or about the Practitioner for the following purposes:
(a) Publishing such information on the Website.
(b) Contacting Providers for offering new products or services.
(c) Contacting Providers for taking product feedback.
(d) Analyzing software usage patterns for improving product design and utility.
(e) Analyzing anonymized practice information including financial, and inventory information for commercial use.
iv. Lyfboat enables the listing of Providers’ information on its Website. The Providers information listed on Website is displayed when End-Users search
for treatments, hospitals, doctors, or facilitators and the Providers’ information listed on Website is used by End-Users to research, compare, consult,
inquire, or book an appointment. Any personally identifiable information of the Providers listed on the Website is not generated by Lyfboat and is provided
to Lyfboat by Providers who wish to enlist themselves on the Website, or is collected by Lyfboat from the public domain. Lyfboat displays such information
on its Website on an as-is basis making no representation or warranty on the accuracy or completeness of the information. Lyfboat will, however, take
reasonable steps to ensure the accuracy and completeness of this information.
You also acknowledge and agree that in certain circumstances we may be obliged to disclose personal information that you have provided to us to third
parties, for example, to our credit card payment service provider, in order to conform to any requirements of law or to comply with any legal process, as
well as to protect and defend our rights and/or the rights of prospective patients.
1.4 Access by Minors
If you are aged 18 or under, you should not use this website nor should you provide any personal information to us via the website
wish to use the Services, you may contact [email protected] to deactivate your account. Unless stated otherwise,
1.6 Consent to This Policy