The doctors in America recommended a total knee replacement for her condition. Karren realized it is a major procedure and started looking for a good place and hospitals for her surgery. She began exploring various options for medical tourism online and even contacted different hospitals for her medical procedure. After some research, she came across Lyfboat and within one week everything was arranged for her. Starting from visa application, travel arrangements to hotel booking and medical appointments, Lyfboat managed everything. The whole stay in the country was well managed by the team and coordinators who sorted out all the details whenever required.
What she liked the most was the proactiveness and management by the Lyfboat team. She was in contact with other facilitators as well, but they didn’t inform her about Visa invitation letter and other mandatory documents for travelling to India. Lyfboat was way ahead in organizing everything on time.
Karren says, “Lyfboat completely took care of me. I reached India and they had arranged for everything – transport, hotel, consultation with the doctor. I didn’t have to think about anything. I just needed to have my surgery and focus on recovering.”
Karren is very satisfied with the services and facilities at the Fortis hospital as well as her doctor. She says, “The hospital staff was great and very helpful. Dr. Subash was fantastic. He operated on both of my knees in a single operation.”
Karren also had eye surgery during her stay in India. She has recommended her brother as well, while her daughter already underwent dental treatment on her recommendation.
“I am very grateful to the Lyfboat team for taking such good care of me throughout the process. Especially, Dr. Surbhi and her team – they were with me on every step, no matter what day or time. It can be a scary journey to travel for your medical treatment to a location miles away from home. But Lyfboat made it a pleasant experience altogether. I am very happy with my decision to travel with them and whole-heartedly recommend it to everyone looking for a treatment in India.”
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