Frequently Asked Questions

Lyfboat is a hand-curated medical marketplace that brings Healthcare providers and patients together. Lyfboat is ideal for people seeking information on surgery or treatment abroad. Patients can search, compare and inquire with hospitals, doctors, and medical tourism agencies worldwide.

About Lyfboat

Lyfboat is a hand-curated medical marketplace that brings healthcare providers and patients together. Lyfboat is ideal for people seeking information on surgery or treatment abroad. Patients can search, compare and inquire with hospitals and doctors worldwide. They can compare pricing, hospital facilities, doctor qualifications, as well as read reviews from fellow patients so they can make the most informed decision about their treatment options.

No, it is completely free to use Lyfboat!

After you visit Lyfboat.com and have decided on your procedure(s), here is a simplified breakdown to guide you through the medical travel process:

  1. Send inquiries to the providers of interest and provide information on medical condition and history.
  2. You should hear back from all providers within 48 hours of contacting them.
  3. Compare quotes and providers and decide on which provider you would like to proceed with.
  4. Accept the quote from the hospital you choose.
  5. Finalize your procedures and trip itinerary (including all required medical & travel documents).
  6. Depart for your chosen destination/hospital.
  7. Greeted by your international coordinator or facilitator at the airport.
  8. Meet your doctor for the initial consultation.
  9. Undergo your procedure.
  10. Recuperate and relax.
  11. Travel home.
  12. A Lyfboat representative will contact you to follow-up on your experience.

About Medical Travel

We aim to maintain the highest quality bar for healthcare consumers, so we ensure all hospitals listed with us are internationally or nationally accredited and approved by our board after detailed research and scrutiny.
The decision for where to get your treatment is entirely up to you. We try to provide the necessary information to help with your decision. If you are unsure where to start please contact us at care@lyfboat.com and we’ll be happy to assist you.

About the Hospitals Listed

We aim to maintain the highest quality bar for healthcare consumers, so we ensure all hospitals listed with us are internationally or nationally accredited and approved by our board after detailed research and scrutiny.

We are constantly expanding and growing our hospital network. Please tell us which hospital you are interested in seeing on Lyfboat. You can do so by emailing us at care@lyfboat.com

We’re sorry you weren’t able to find a hospital that meets your requirements. Please contact our customer service department at care@lyfboat.com and tell us of your specific requirements so our team can assist further to meet your needs.

About Pricing

The price displayed on Lyfboat is the average cost for that procedure. Once you inquire with the hospital, you will get an estimated cost specific to your case based on your condition, medical history, and treatment needs.

When the care provider responds to your inquiry with a quote, they will include information on what the price covers. Typically the quote includes consultation, necessary tests, cost of the procedure and stay in the hospital. However, every hospital has its own pricing structure so you should get specifics from the hospital. If it is still unclear, you can always send the provider a message to ask for clarification.

Lyfboat does not take part in deciding the prices for any of the treatments. Prices are decided and uploaded by the service providers.

Please check with the provider to determine if they accept your insurance.

About Inquiry process

Please contact our customer service department at care@lyfboat.com and tell us more and we will do our best to meet your needs.

If you are unsure of the timeframe you can pick a tentative date. The dates can always be modified later.

You should hear back from the hospital within 48 hours. If you don’t hear back from them, please contact us at care@lyfboat.com so we can follow up on your behalf.

We maintain very high standards with respect to patient confidentiality and privacy, including the transfer of sensitive materials at all times. With your permission, we will only send your records to the providers of your choice. Your data will not be used for any other purpose and will be secure at all times.

We want you to be satisfied with the provider you select for your treatment. There are no limits on the number of hospitals you may get in touch with.

We offer an extremely wide range of procedures. If you cannot find what you are looking for, please contact us at care@lyfboat.com and we will gladly assist you find providers for your requested procedure.

While choosing a hospital one should pay attention to hospital quality, treatments provided, cost, hospital and doctor reviews.

Only you can select the right doctor for your healthcare needs. That's why we give you so much information! When you're choosing a doctor, you should look at his or her education, experience, and reviews from other patients.

About planning the trip

Yes, there are no obligations on where to stay. This is entirely your choice.
Your international coordinator or health care facilitator will be with you every step of the way; from meeting you at the airport, to the moment you leave to fly back home. Their sole function is to provide you with any assistance that you may need. They will ensure that transportation is arranged to and from your accommodation to the hospital for all of your appointments.
Many providers have international translators who can assist you during the entire process. Please inquire with the hospital for your specific language needs.

It is your decision to undergo a procedure or not. You always have the right to change your plans. Please contact care@lyfboat.com for assistance if you find yourself in this situation. We will gladly help to find an alternative provider.

About Payments

All payments should be made directly to the hospital. Please refer to the hospital’s profile page to check what payment methods they accept. If it is not on their profile page, please send them a note to ask.
You should carry enough with you to cover the costs of your medical treatment and accommodations and your other needs (food, entertainment, shopping)

About post care follow up

Our goal is to ensure that your trip is runs smoothly before, during and after your journey abroad. Once you return home, we are still at your service and will gladly do our best to make sure that your needs have been met at all times. Your coordinator will be available for any questions post treatment.
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